Ad Hoc Support
Practical data protection advice when you need it. No retainer, no subscription, and no obligation to commit to ongoing support.
What's included
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Initial discussion to understand the issue and agree the best approach
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Practical advice tailored to your organisation and circumstances
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Plain English explanations - no legal jargon or unnecessary complexity
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Written follow-up confirming key advice and recommendations, where appropriate
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Fixed fee or agreed hourly rate, settled in advance wherever possible
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No ongoing commitment - use the service only when you need it
How it works
1. Get In Touch
Tell me about the issue by email or telephone.
2. Scope and Quote
I'll confirm whether the matter can be handled on an ad hoc basis and provide an estimate of costs.
3. Advice and Support
I provide practical guidance tailored to your circumstances.
4. Follow-up
Any agreed actions, recommendations or next steps are confirmed in writing.
If an issue develops into a larger piece of work, I can advise on the most appropriate next steps and support available.
Common Triggers for Ad Hoc Support
Organisations often get in touch when:
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They receive a Subject Access Request and aren't sure how to respond
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A personal data breach has occurred, and they need to decide whether the ICO must be notified
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They're introducing CCTV and want to understand their responsibilities
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A customer, employee or volunteer raises a data protection concern
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They're asked to share personal data with another organisation and want to do so lawfully
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They know something doesn't feel quite right but aren't sure whether there's actually a problem
In many cases, a short conversation is enough to provide reassurance and a clear way forward.
Frequently Asked Questions
1
What kinds of questions can you help with?
Anything related to UK GDPR, the Data Protection Act 2018, PECR, or practical information governance. If I don't believe I'm the right person to help, I'll say so.
2
How quickly can you respond?
Response times depend on availability and urgency. If your issue is time-sensitive, please let me know when you get in touch.
3
Can you review documents drafted by somebody else?
Yes. I can review existing policies, procedures, privacy notices and other documentation, and provide practical recommendations for improvement.
4
Can you help if I've been contacted by the ICO?
Yes. If you've received correspondence from the ICO or are dealing with a complaint, I can review the situation and advise on an appropriate response.
